Failed to connect to instance

+1

Same issue here can't play the gaem since yesterday without changing realm every 3 hours i'm almost out of realm

since yesterday I am experiencing an issue where i disconnect connecting to -any- hideout.
Be that the guilds hideout, my own, someone elses -> it always disconnects.

Since then i tried:
To reinstall the game
Use the PackCheck tool
Switch to different renderers
Tried different gateways
Disable my anti-virus
Update my drivers

None of the above helped. I am starting to wonder whether the issue is not on my end, but something on my account / the servers end.
My client log only states the following:
2026/04/04 17:38:15 4090046 88a9056b [DEBUG Client 11180] Got Instance Details from login server
2026/04/04 17:38:15 4090046 ca3a6b7e [INFO Client 11180] Connecting to instance server at 23.109.220.35:6112
2026/04/04 17:38:36 4111093 ca3a54d5 [DEBUG Client 11180] Connect time to instance server was 0ms
2026/04/04 17:38:36 4111093 aeceac9a [INFO Client 11180] Abnormal disconnect: Failed to connect to instance

Interestingly enough I seemingly can enter maps through the Karui shores.

+1
Seems to be a major outage.
Tried different servers, some worked some time. No contant pattern to be recognized.
It seems as loading hideouts is the most "fragile" loading, but virtually every instance can crash.

Have you tried connecting via VPN?

Its a joke it worked perfectly till yesterday,, now i cant even go buy items from peoples homes...
obviously ggg don't care if they have nothing to gain, a joke.

+1

Trade basically impossible, unable to join Aspirant's Trial etc.

Game is unplayable from EU, chosing Canada or Washington does not help.

Same for me, tried swapping hideouts, but no success. Trying to teleport anywhere from starting location DCes me..

I'm logging in to the game, and I want to try out the new maps and run around. I want to buy maps with pre-rolled stats for currency, but the game doesn't allow me to teleport to my friends' high-downs through the purchase from Faust, and it kicks me off the server and displays the error message game Disconect :"failed to connection instant".

GLOBAL PROBLEM! INSTANCE HANDLE BROKEN!