The game is locked on my ps5
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I got my key from GGG for free from the support over the years, I have over 1k hours but now there is a locked icon on the game, when I try to launch it send me to the product page on the store, anyone with similar issues?
Last bumped on Mar 27, 2026, 11:10:01 PM
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https://ibb.co/zVQFL7Ty
Pic from the screen |
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Hi there, we aren't able to assist with account-related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter for you?
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Did you get your POE2 key on your PS sub account, or one of the other platforms? PS, XBox, and PC (all platforms including mac) use separate closed beta keys.
Once the beta ends characters will be accessible across all platforms. Unfortunately MTX (stash and cosmetic) will only be shared between PC and Xbox, having something on both of them and PS will require buying it twice. Sony's demand for that level of cross play is reported to be a significant share of all future *and past* sales on the other platforms. Since GGG doesn't have hundreds of millions of dollars sitting around in a rainy day account to fork over, sadly it'll never happen unless Sony's forced to change their policies. Did you ever see history portrayed as an old man with a wise brow and pulseless heart, weighing all things in the balance of reason?
Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful? |
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