Account issue

So i orginally played poe2 on my pc, bought all kinds of support pavks had the orc skins etc. Well i bought a ps5 pro an made new account thinking i had too when i merged accounts all the stuff i bought is gone. What should i do to fix?
Last bumped on Mar 24, 2026, 8:55:08 PM
Purchases made on PlayStation cannot be used on other platforms, and vice versa.

So, unfortunately there is nothing to fix - the system is working as designed.
GGG do not offer first-party Technical Support.

Free Technical Support guides created by the community are available here: https://www.poecommunity.help

No ads, trackers, or other weird stuff.
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So i orginally played poe2 on my pc, bought all kinds of support pavks had the orc skins etc. Well i bought a ps5 pro an made new account thinking i had too when i merged accounts all the stuff i bought is gone. What should i do to fix?


Hi, unfortunately, any purchases made on PlayStation platforms cannot be used on other platforms, and purchases made on other platforms cannot be used on PlayStation platforms. Note that these purchases can still be on the same sub-account, but the microtransactions will be marked as unavailable when viewing them in your stash.

Information about this was announced here.

I hope that this helps and if you need anything else, please contact us at support@grindinggear.com

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